See also:

Utilizing the mediation/arbitration program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

Safety
Four-wheel-disc antilock brakes, traction control and an electronic stability system are standard. The MKZ's six standard airbags include side-impact airbags for the front seats and side curtain a ...

Steering
To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it stops) for more than a few seconds when the engine is running. • Do no ...