See also:

Utilizing the mediation/arbitration program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

Fuel quality
If you are experiencing starting, rough idle or hesitation driveability problems during a cold start, try a different brand of “Regular” unleaded gasoline. Do not add aftermarket fuel additive pr ...

Engine shield
Some vehicles may be equipped with an aero-shield under the engine. This shield needs to be removed for service, including oil and filter changes. It is secured with four quick release fastener ...