Reporting safety defects (U.S. only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
Navigation/SYNC system hands-free control features (ifequipped)
Press to active the voice
recognition feature. Refer to Voice
recognition feature in the MyFord
Touch™ / MyLincoln Touch™
supplement.
Press to access phone features.
Refer to Phone f ...
Cargo & Towing
The MKX's car-based construction again shows its benefit in cargo volume;
body-on-frame trucks tend to have less for an equivalent exterior size. My MKX
had a power liftgate, which comes in an opt ...
Memory seats/power mirrors/steering column
This system allows automatic
positioning of the driver seat, power
mirrors, and steering column to two
programmable positions.
The memory seat control is located
on the driver door.
• To ...