See also:

Reporting safety defects (Canada only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510 ...

The better business bureau (BBB) AUTO LINE program (U.S. only)
Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting t ...

Rear courtesy lamp
Located in the rear cargo area, the courtesy lamp lights when: • any door is opened. • any of the remote entry controls are pressed and the ignition is off. The courtesy lamp can also be ...