See also:

Utilizing the mediation/arbitration program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

Safety chains
Always connect the trailer’s safety chains to the hook retainers on the vehicle. To connect the trailer’s safety chains, cross the chains under the trailer tongue and allow slack for turning corne ...

The better business bureau (BBB) auto line program (U.S. Only)
Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting ...