See also:

Additional assistance
If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing aut ...

Utilizing the mediation/arbitration program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

Going & Stopping
The MKX's drivetrain is another high point, with a 3.5-liter V-6 generating 265 horsepower at 6,250 rpm and 250 pounds-feet of torque at 4,500 rpm. The transmission is a six-speed automatic develo ...