Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
• 24-hours, seven days a week
• for the coverage period listed on the Roadside Assistance Card
included in your Owner manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare (except vehicles that have been supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement cost is the customer’s responsibility).
• fuel delivery – Independent Service Contractors, if not prohibited by state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel delivery service is limited to two no-charge occurrences within a 12-month period.
• winch out – available within 100 feet (30.5 meters) of a paved or county maintained road, no recoveries.
• towing – Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles (56 km) of the disablement location or to the nearest authorized dealer. If a member requests to be towed to an authorized dealer more than 35 miles (56 km) from the disablement location, the member shall be responsible for any mileage costs in excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle requires service at the nearest authorized dealer. If the trailer is disabled, but the towing vehicle is operational, the trailer does not qualify for any roadside services.
See also:
Using MyKey with remote start systems
MyKey is not compatible with non-Ford approved aftermarket remote
start systems. If you choose to install a remote start system please see
your authorized dealer for a Ford approved remote start s ...
Intelligent access
Your vehicle will allow you to unlock and enter your vehicle without
actively using a key or transmitter. You can use the intelligent access
feature at the driver door or at the trunk. You can act ...
Safety Canopy System
WARNING: Do not place
objects or mount equipment
on or near the headliner at the
siderail that may come into
contact with a deploying Safety
Canopy . Failure to follow these
instructions m ...