Reporting safety defects (U.S. only)


If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
How does the Personal Safety System work?
The Personal Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and occupant
conditions. A collection of crash and occupant sensors provid ...
Front passenger sensing system
The front passenger sensing system is designed to meet the regulatory
requirements of Federal Motor Vehicle Safety Standard (FMVSS) 208
and is designed to disable (will not inflate) the front pass ...
Replacing fog lamp bulbs
1. Make sure the fog lamp switch is
in the off position.
2. From underneath the vehicle,
partially remove the tire splash
shield by removing four drive
screws.
After removing to allow fr ...
