Reporting safety defects (U.S. only)

Reporting safety defects (U.S. only)  - Customer Assistance - Lincoln MKZ Owners Manual - Lincoln MKZ

If you believe that your vehicle has

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1Ц888Ц327Ц4236 (TTY: 1Ц800Ц424Ц9153); go to http://www.safercar.gov; or write to:

Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    See also:

    Checking the engine oil
    Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2. Turn the engine off and wait 15 minutes fo ...

    Utilizing the mediation/arbitration program (Canada only)
    For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

    Tire pressure monitoring system (TPMS)
    Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tir ...