Reporting safety defects (U.S. only)


If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
One-touch up or down (front windows only)
This feature allows the driver or passenger’s window to open or close
fully without holding the control down.
To operate one-touch down, press the switch completely down to the
second detent and ...
Energy management feature — front outboard
• This vehicle has a safety belt system with an energy management
feature at the front seats to help further reduce the risk of injury in
the event of a head-on collision.
• The energy management ...
Opening the hood
1. Inside the vehicle, pull the hood
release handle located under the
bottom of the instrument panel near
the steering column.
2. Go to the front of the vehicle and
release the secondary ho ...
