Reporting safety defects (U.S. only)

Reporting safety defects (U.S. only)  - Customer Assistance - Lincoln MKZ Owners Manual - Lincoln MKZ

If you believe that your vehicle has

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:

Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    See also:

    Washing the exterior
    Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong hou ...

    Anti-theft indicator
    The anti-theft indicator is located in the instrument panel cluster. • When the ignition is in the off position, the indicator will flash once every two seconds to indicate the SecuriLock sys ...

    Car finder
    Press twice within three seconds. The horn will chirp and the turn lamps will flash. It is recommended that this method be used to locate your vehicle, rather than using the panic alarm. ...