Reporting safety defects (U.S. only)

Reporting safety defects (U.S. only)  - Customer Assistance - Lincoln MKZ Owners Manual - Lincoln MKZ

If you believe that your vehicle has

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:

Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    See also:

    Breaking-in your vehicle
    Your vehicle does not need an extensive break-in. Try not to drive continuously at the same speed for the first 1,000 miles (1,600 km) of new vehicle operation. Vary your speed frequently in order ...

    Lincoln custom accessories for your vehicle
    A wide selection of Lincoln Custom Accessories are available for your vehicle through your local Lincoln or Ford of Canada dealer. These quality accessories have been specifically engineered to fu ...

    Ride & Handling
    The optional Sport Appearance Package includes 18-inch aluminum wheels and a sport suspension, and the result is a notably firm ride — think all-wheel-drive Acura TL suspension tuning, not Lexus E ...