See also:

Utilizing the mediation/arbitration program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

Away from home
If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer. In the U ...

Programming spare intelligent access keys
You must have two previously programmed intelligent access keys inside the vehicle and the new unprogrammed intelligent access keys readily accessible. If two previously programmed keys are not av ...