Reporting safety defects (U.S. only)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
Adjusting the second row seatback
WARNING: Reclining the
seatback can cause an
occupant to slide under the seat’s
safety belt, resulting in severe
personal injuries in the event of a
collision.
The second row seat recline ...
Changing tires with a TPMS
Each road tire is equipped with
a tire pressure sensor located
inside the tire/wheel cavity. The
pressure sensor is attached to
the valve stem. The pressure
sensor is covered by the tire and ...
Installing child safety seats with LATCH (Lower Anchors and Tethers for
CHildren) attachments
The LATCH system is composed of three vehicle anchor points: two (2)
lower anchors located where the vehicle seat back and seat cushion meet
(called the “seat bight”) and one (1) top tether anchor ...
