Reporting safety defects (U.S. only)

Reporting safety defects (U.S. only)  - Customer Assistance - Lincoln MKS Owners Manual - Lincoln MKS

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1Ц888Ц327Ц4236 (TTY: 1Ц800Ц424Ц9153); go to http://www.safercar.gov; or write to:

Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    See also:

    Recreational towing
    Follow these guidelines for your specific powertrain combination to tow your vehicle for personal travel (such as behind a motor home or a truck). Note: Put your climate control system in recir ...

    Illuminated visor mirror
    Lift the mirror cover to turn on the visor mirror lamp. Slide-on-rod feature Rotate the visor towards the side window and extend it rearward for additional sunlight coverage. Note: To sto ...

    Multi-function lever
    Windshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; rotate toward you to decrease the speed of the wipers. Rain-sensing wipers (if equippe ...