Reporting safety defects (Canada only)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at:
https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx.
See also:
Erasing personal code
1. Enter the factory set 5–digit code.
2. Within five seconds, press the 1 • 2 on the keypad and release.
3. Press and hold the 1 • 2 for two seconds. This must be done within
five seconds of comp ...
Illuminated exit
• When all vehicle doors are closed and the key is removed from the
ignition, the interior lamps and the puddle lamps (if equipped) will
illuminate.
The lamps will turn off if all the doors remai ...
The Inside
I'm not a fan of all-gray interiors, which seem drab to me — even more so
than all-black designs — but that's what our MKZ had. Getting past my own
preferences, however, let me appreciate a cabin ...
