See also:

Utilizing the mediation/arbitration program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

New chassis technology
Making a full-size crossover ride smoothly but handle well can be a real challenge. "The 2013 MKT with Continuously Controlled Damping delivers a surprisingly vibrant blend of ride and handli ...

Trailer tow connector (vehicles equipped with a Class II trailertow/prep package)
The trailer tow connector is located under the rear bumper, on the driver’s side of the vehicle. Refer to the following chart for information regarding the factory-equipped trailer tow connecto ...