Reporting safety defects (U.S. only)

Reporting safety defects (U.S. only)  - Customer Assistance - Lincoln MKX Owners Manual - Lincoln MKX

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:

Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    See also:

    Turning the engine off after using remote start
    • Press one time. The parking lamps will turn off. You may have to be closer to the vehicle than when starting due to ground reflection and the added noise of the running engine. You can di ...

    Reporting safety defects (Canada only)
    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510 ...

    Activating/deactivating collision warning system
    To turn the warning system and/or chime on or off and set the warning sensitivity <– –>, refer to Message center in the Instrument Cluster chapter. Note: If the system cannot be turned of ...