Reporting safety defects (U.S. only)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
See also:
How does the Personal Safety System work?
The Personal Safety System can adapt the deployment strategy of your
vehicle’s safety devices according to crash severity and occupant
conditions. A collection of crash and occupant sensors provid ...
Closing windows and moon roof (if equipped)
You can close the vehicle’s windows and moon roof (if equipped) by
using the control on the
transmitter. Refer to Power windows in the
Driver Controls chapter for more information. ...
Audio control features
SEEK: Press up or down to select
the next/previous radio station
preset, CD track or satellite radio (if
equipped) channel preset depending
on which media mode you are in.
MEDIA: Press re ...
