Reporting safety defects (U.S. only)

Reporting safety defects (U.S. only)  - Customer Assistance - Lincoln MKX Owners Manual - Lincoln MKX

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:

Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    See also:

    Cabin air filter
    Your vehicle is equipped with a cabin air filter, located behind the glove box. The particulate air filtration system is designed to reduce the concentration of airborne particles such as dust, sp ...

    Replacing the battery
    The intelligent access key (IA key) uses one coin type three-volt lithium battery CR2032 or equivalent. To replace the battery: 1. Remove the backup key from the transmitter, then twist a th ...

    Interior style
    •All-weather floor mats •Rear seat entertainment* •Premium carpeted floor mats •Lighted door sill plates •Ambient lighting ...