Reporting safety defects (U.S. only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
See also:
Brakes
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by an authorized deale ...
Vehicle loading
This section will guide you in the proper loading of your vehicle to keep
your loaded vehicle weight within its design rating capability. Properly
loading your vehicle will provide maximum return ...
Ford Esp Extended Service Plans (U.S. only)
More than 32 million Ford and Lincoln owners have discovered the
powerful protection of Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides “peace of mind”
...