Reporting safety defects (U.S. only)

Reporting safety defects (U.S. only)  - Customer Assistance - Lincoln MKX Owners Manual - Lincoln MKX

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:

Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    See also:

    Transmission code designations
    You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. ...

    Closing windows and moon roof (if equipped)
    You can close the vehicle’s windows and moon roof (if equipped) by using the control on the transmitter. Refer to Power windows in the Driver Controls chapter for more information. ...

    Using speed control
    The speed controls are located on the steering wheel. The following buttons work with speed control: SET: Press to set a speed or to increase or decrease the set speed. RES (Resume): Press t ...