Customer Assistance

See also:
Safety
Rare for a new model, the MKX has completed all the major crash tests from
our preferred source, the Insurance Institute for Highway Safety. It has fared
exceptionally well, with Good scores (the ...
Erasing personal code
1. Enter the factory set 5–digit code.
2. Within five seconds, press the 1 • 2 on the keypad and release.
3. Press and hold the 1 • 2 for two seconds. This must be done within
five seconds of co ...
Fuel quality
If you are experiencing starting, rough idle or hesitation driveability
problems during a cold start, try a different brand of “Regular” unleaded
gasoline.
Do not add aftermarket fuel additive pr ...
