Customer Assistance
See also:
Detection issues
The radar sensor has a limited field of vision. In some situations it may
not detect vehicles at all or detect a vehicle later than expected.
Detection issues can occur:
• When driving on a di ...
Opening the hood
1. Inside the vehicle, pull the hood
release handle located under the
bottom of the instrument panel near
the steering column.
2. Go to the front of the vehicle and
release the secondary ho ...
Utilizing the mediation/arbitration program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle s ...