See also:

Utilizing the mediation/arbitration program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

Folding rear head restraints (if equipped)
The outboard rear head restraints may have a folding feature. Press the button on the side of the head restraints to fold them forward. Pull the head restraints up to unfold. ...

Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your wallet for quick reference. This card is found in the Owner’s Guide portfolio in the glove compartment. U.S. Lincoln vehi ...