Getting the services you need

Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
See also:
Bounce-back
When the window is moving upward and an obstacle or a rough road
condition interferes with the window’s movement, the window will
automatically reverse direction and move down. This is known as
...
USB port
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
...
SYNC system hands free control features
SYNC system hands free control features
Press
briefly to use the voice
command feature. You will hear a
tone and LISTENING will appear in
the radio display. Press and
hold
to exit ...
