Getting the services you need

Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
See also:
Exterior & Styling
What you see on the MKX's exterior is what you get. The only real change is
from standard 18-inch alloy wheels to chrome versions, also 18 inches, when you
get the Special Package.
It's difficul ...
Audio control features
SEEK: Press up or down to select
the next/previous radio station
preset, CD track or satellite radio (if
equipped) channel preset depending
on which media mode you are in.
MEDIA: Press re ...
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
automatic transmission must relearn its shift strategy. As a result, the
transmission may have firm and/or soft shifts. This ope ...
