Customer Assistance

See also:
All-wheel drive (awd) system (if equipped)
Your vehicle may be equipped with a full-time all-wheel drive (AWD)
system. The AWD system is an active system, meaning it not only
responds to wheel slip between the front and rear axles but also ...
The Inside
I'm not a fan of all-gray interiors, which seem drab to me — even more so
than all-black designs — but that's what our MKZ had. Getting past my own
preferences, however, let me appreciate a cabin ...
Emission control system
WARNING: Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
WARNING: ...
