See also:

The better business bureau (BBB) auto line program(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting ...

Utilizing the mediation/arbitration program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

Auto high beams
During nighttime driving, the automatic high beam system automatically turns on your high beams if it is dark enough and no other traffic is present. When it detects an approaching vehicle’s headl ...