See also:

The better business bureau (BBB) auto line program (U.S. Only)
Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined earlier in this chapter in the Getting ...

In California (U.S. only)
California Civil Code Section 1793.2(d) requires that, if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle’s applicable express warranty after a r ...

MKX in the Market
I'm conflicted over the MKX. There's much to like, but there are substantial oversights — some of which cannot be overcome easily or cheaply by the owner, if at all. For example, xenon headlights, ...