See also:

Utilizing the mediation/arbitration program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

Vehicle Overview
Related to the Ford Fusion and Ford Fusion Hybrid, the five-seat MKZ and MKZ Hybrid compete with entry-level luxury cars like the Acura TL and Lexus ES 350. Front-wheel drive is standard, with all ...

Brake over accelerator
This vehicle is equipped with a brake over accelerator feature. In the event the accelerator pedal becomes stuck or entrapped, applying steady and firm pressure to the brake pedal will both slow t ...