Reporting safety defects (U.S. only)


If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
Important supplemental restraint system precautions
Airbags DO NOT inflate slowly or
gently and the risk of injury from a
deploying airbag is greatest close to
the trim covering the airbag module.
WARNING: All occupants of the vehicle, includi ...
Auto high beams
During nighttime driving, the automatic high beam system automatically
turns on your high beams if it is dark enough and no other traffic is
present. When it detects an approaching vehicle’s headl ...
Adding engine coolant
When adding coolant, make sure it is a 50/50 mixture of engine coolant
and distilled water. Add the mixture to the coolant reservoir, when the
engine is cool, until the appropriate fill level is o ...
