Reporting safety defects (U.S. only)

Reporting safety defects (U.S. only)  - Customer Assistance - Lincoln MKZ Owners Manual - Lincoln MKZ

If you believe that your vehicle has

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:

Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    See also:

    Lincoln MKZ Dynamic Driving Technologies
    The new MKZ offers Lincoln Drive Control as standard. Lincoln Drive Control is an automatic system that delivers an ideal balance of a smooth ride with confident handling as it intuitively respond ...

    Safety belt warning light and indicator chime
    The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts. Conditions of operation ...

    Brake over accelerator
    This vehicle is equipped with a brake over accelerator feature. In the event the accelerator pedal becomes stuck or entrapped, applying steady and firm pressure to the brake pedal will both slow t ...