Reporting safety defects (U.S. only)

Reporting safety defects (U.S. only)  - Customer Assistance - Lincoln MKZ Owners Manual - Lincoln MKZ

If you believe that your vehicle has

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.

If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.

To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:

Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590

You can also obtain other information about motor vehicle safety from http://www.safercar.gov.

    See also:

    Perchlorate material
    Certain components of this vehicle such as airbag modules, safety belt pretensioners, and button cell batteries may contain Perchlorate Material – Special handling may apply for service or vehicle ...

    Special operating conditions
    If you operate your vehicle primarily in any of the following conditions, you need to perform additional maintenance as indicated. If you occasionally operate your vehicle under any of these con ...

    Severe climates
    If you drive in extremely cold climates: • It may be necessary to increase the coolant concentration above 50%. • NEVER increase the coolant concentration above 60%. • A coolant concentration o ...