Reporting safety defects (U.S. only)


If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
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The tire pressure monitoring system measures pressure in your four road
tires and sends the tire pressure readings to your vehicle. The low tire
pressure warning light will turn on if the tire pre ...
Illuminated entry
The interior lamps, parking lamps and puddle lamps (if equipped)
illuminate when the IA key or the keyless entry keypad is used to unlock
the door(s).
The illuminated entry system will turn off ...
Vehicle Overview
Related to the Ford Fusion and Ford Fusion Hybrid, the five-seat MKZ and MKZ
Hybrid compete with entry-level luxury cars like the Acura TL and Lexus ES 350.
Front-wheel drive is standard, with all ...
