Reporting safety defects (U.S. only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Ford Motor Company.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153); go to http://www.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
See also:
The better business bureau (BBB) AUTO LINE program (U.S. only)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in the Getting t ...
Important Ventilating Information
If you stop your vehicle and leave the engine idling for long periods of
time, we recommend that you do one of the following:
• Open the windows at least one inch (2.5 cm).
• Set your climate cont ...
Driving through water
If driving through deep or standing
water is unavoidable, proceed very
slowly. Never drive through water
that is higher than the bottom of
the wheel rims (for cars) or the
bottom of the hu ...