Customer Assistance

See also:
Replacing HID headlamp bulbs
The headlamps on your vehicle use a “high intensity discharge” source.
These lamps operate at a high voltage. When the bulb is burned out, the
bulb assembly must be replaced by your authorized de ...
Washing the exterior
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is
available from your authorized dealer.
• Never use strong house ...
Checking engine coolant
The concentration and level of engine coolant should be checked at the
intervals listed in scheduled maintenance information. The coolant
concentration should be maintained at 50/50 coolant and di ...
