Customer Assistance

See also:
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
roa ...
Plastic (non-painted) exterior parts
Use only approved products to clean plastic parts. These products are
available from your authorized dealer.
• For routine cleaning, use Motorcraft Detail Wash (ZC-3-A).
• If tar or grease spot ...
Power door unlock/lock procedure
Before starting, ensure the ignition is in the off position and all vehicle
doors are closed. You must complete Steps 1–5 within 30 seconds or the
procedure will have to be repeated. If the proced ...
