Reporting safety defects (Canada only)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at:
https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx.
See also:
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING: Please read the section Airbag Supplemental
Restraint System (SRS) in the Seating and Safety Restrai ...
Replacing the battery
The intelligent access key (IA key) uses one coin type three-volt lithium
battery CR2032 or equivalent.
To replace the battery:
1. Remove the backup key from the
transmitter, then twist a th ...
The better business bureau (BBB) auto line program (U.S. Only)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined earlier in this chapter in the Getting ...
