Reporting safety defects (Canada only)

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada, using their toll-free number: 1–800–333–0510, or online at:
https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/Index.aspx.
See also:
Running out of fuel
If you have run out of fuel and need to refill the vehicle with a portable
fuel container, see Running out of fuel in the Maintenance and
Specifications chapter for proper fuel filling method usin ...
Utilizing the mediation/arbitration program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle s ...
Real-time damping
Compared to the fixed-rate damper standard on the 2012 MKT, the CCD damper on
the 2013 MKT offers dramatically expanded control range. CCD utilizes 46 inputs
to feed data to a sophisticated control ...
