Away from home

If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at www.fordowner.com
These are some of the items that can be found online:
• U.S. dealer locator by Dealer Name, City/State, or Zip Code
• Owner Guides
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
See also:
Satellite radio information (if equipped)
Satellite radio channels: SIRIUS broadcasts a variety of music, news,
sports, weather, traffic and entertainment satellite radio channels. For
more information and a complete list of SIRIUS satell ...
Running out of fuel
Avoid running out of fuel because this situation may have an adverse
effect on powertrain components.
If you have run out of fuel:
• You may need to cycle the ignition from off to on several t ...
Hilly condition usage
It is recommended that the driver select a lower gear position when ACC
is active in situations such as prolonged downhill driving on steep grades
(i.e., driving in mountainous areas). In these si ...
