Away from home

If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at www.fordowner.com
These are some of the items that can be found online:
• U.S. dealer locator by Dealer Name, City/State, or Zip Code
• Owner Guides
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
See also:
Fuel pump shut-off
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Sho ...
Washing the exterior
Wash your vehicle regularly with cool or lukewarm water and a neutral
pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is
available from your authorized dealer.
• Never use strong hou ...
Exterior
It certainly wasn't the MKX's controversial looks that held me back. I like
the large grille Lincoln has added to its vehicles; on larger models like the
MKX, it almost looks natural.
One of my ...
