Away from home

Away from home  - Getting the services you need - Customer Assistance - Lincoln MKZ Owners Manual - Lincoln MKZ

If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer.

In the United States:

Mailing address

Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121

Telephone

1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)

Online

Additional information and resources are available online at www.fordowner.com

These are some of the items that can be found online:
• U.S. dealer locator by Dealer Name, City/State, or Zip Code
• Owner Guides
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.

In Canada:

Mailing address

Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4

Telephone

1-800-565-3673 (FORD)

Online

www.ford.ca

See also:

Maintenance product specifications and capacities
Approximate dry fill capacity. Actual amount may vary during fluid changes. Automatic transmissions that require MERCON LV should only use MERCON LV fluid. Refer to scheduled maintenanc ...

Mykey
MyKey® allows parents or other concerned owners to restrict certain Lincoln MKS features when in the hands of a MyKey driver. Owners simply program the vehicle key through the message center to in ...

Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a roa ...