Additional assistance
If you have questions or concerns, or are unsatisfied with the service you are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company policies, please contact the Ford Customer Relationship Center
In order to help you serve you better, please have the following information available when contacting a Customer Relationship Center:
• Vehicle Identification Number (VIN)
• Your telephone number (home and business)
• The name of the authorized dealer and city where located
• The vehicle’s current odometer reading
In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
In the United States, a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson-Moss Warranty Act, or to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by certain state laws. This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson-Moss Warranty Act or state replacement or repurchase laws.
See also:
Leather seats (if equipped)
• Remove dust and loose dirt with a vacuum cleaner.
• Clean spills and stains as quickly as possible.
• For routine cleaning, wipe the surface with a soft, damp cloth. For
more thorough cleaning, ...
Automatic search for parking space
To start, press the APA control
switch (on the center console). The
message center will display ACTIVE
PARK SEARCHING. To designate
what side of the street to search on,
use the turn signal. ...
Rearview camera system (if equipped)
The rearview camera system,
located on the trunk just above the
license plate, provides a video image
which appears on the navigation
screen of the area behind the
vehicle. It adds assistanc ...