Getting the services you need

Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
See also:
Collision warning system limitations
Due to the nature of radar technology, there may be certain instances
where vehicles will not provide a collision warning. These include:
• Stationary or slow moving vehicles below 6 mph (10 km/h ...
Safety
Like most new models, the MKS comes standard with a number of valuable safety
features, including front side-impact airbags as well as side curtain airbags
for both rows. Stability control, antilo ...
Safety
Rare for a new model, the MKX has completed all the major crash tests from
our preferred source, the Insurance Institute for Highway Safety. It has fared
exceptionally well, with Good scores (the ...
