Getting the services you need

Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
See also:
Activating the memory feature
To activate this feature:
1. Position the seat and mirrors to the desired positions.
2. Press and hold either the 1 or 2
control on the driver’s door for five
seconds. (A tone will be heard af ...
INTERIOR
The MKZ Hybrid's interior is where it really shines. Not literally; it
literally shines on the outside with all that chrome. On the inside there's a
little shine but mostly some luxury-type touche ...
BLIS and/or CTA on/off and disable operation
The BLIS and/or the CTA can be turned off via the message center. If
either the BLIS and/or the CTA is turned off, the systems will
automatically turn back on at the next ignition key cycle. When ...
