Getting the services you need

Warranty repairs to your vehicle must be performed by an authorized dealer. While any authorized dealer handling your vehicle line will provide warranty service, we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training and/or equipment, so not all authorized dealers are authorized to perform all warranty repairs. This means that, depending on the warranty repair needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
See also:
Check MyKey system status
The vehicle’s message center information menu will provide the status of
the following MyKey parameters:
• MYKEY MILES (km) — This odometer only tracks distance when a
MyKey is used. If distanc ...
Second row map lamps
The second row lamps are located
at the rear of the headliner above
each outboard seat.
The second row lamps light when:
• any door is opened,
• the top of the instrument panel
dimmer sw ...
Vehicle Overview
Related to the Ford Fusion and Ford Fusion Hybrid, the five-seat MKZ and MKZ
Hybrid compete with entry-level luxury cars like the Acura TL and Lexus ES 350.
Front-wheel drive is standard, with all ...
