See also:

Utilizing the mediation/arbitration program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

Ford Esp Extended Service Plans (Canada only)
You can get more protection for your vehicle by purchasing a Ford Extended Service Plan (ESP). Ford ESP is the only service contract backed by Ford Motor Company of Canada, Limited. Depending on t ...

Real-time damping
Compared to the fixed-rate damper standard on the 2012 MKT, the CCD damper on the 2013 MKT offers dramatically expanded control range. CCD utilizes 46 inputs to feed data to a sophisticated control ...