Away from home

Away from home - Getting the services you need - Customer Assistance - Lincoln MKZ Owners Manual - Lincoln MKZ

If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer.

In the United States:

Mailing address

Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121

Telephone

1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)

Online

Additional information and resources are available online at www.fordowner.com

These are some of the items that can be found online:
• U.S. dealer locator by Dealer Name, City/State, or Zip Code
• Owner Guides
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.

In Canada:

Mailing address

Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4

Telephone

1-800-565-3673 (FORD)

Online

www.ford.ca

See also:

Brake over accelerator
This vehicle is equipped with a brake over accelerator feature. In the event the accelerator pedal becomes stuck or entrapped, applying steady and firm pressure to the brake pedal will both slow t ...

Engine block heater (if equipped)
WARNING: Failure to follow engine block heater instructions could result in property damage or physical injury. WARNING: To reduce the risk of electrical shock, do not use your heater with ungrou ...

Export unique (Non–United States/Canada) vehiclespecific information
For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market unique ...