Away from home

Away from home  - Getting the services you need - Customer Assistance - Lincoln MKZ Owners Manual - Lincoln MKZ

If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer.

In the United States:

Mailing address

Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121

Telephone

1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)

Online

Additional information and resources are available online at www.fordowner.com

These are some of the items that can be found online:
Х U.S. dealer locator by Dealer Name, City/State, or Zip Code
Х Owner Guides
Х Maintenance Schedules
Х Recalls
Х Ford Extended Service Plans
Х Ford Genuine Accessories
Х Service specials and promotions.

In Canada:

Mailing address

Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4

Telephone

1-800-565-3673 (FORD)

Online

www.ford.ca

See also:

HomeLink Wireless Control System
The HomeLink Wireless Control System, located on the driverТs visor, provides a convenient way to replace up to three hand-held transmitters with a single built-in device. This feature wil ...

Power tilt/telescope steering column (if equipped)
The steering column can be adjusted using the control on the side of the steering column. Press and hold the front or rear of the control to adjust the telescope. Press and hold the top o ...

Safety
The MKX has the standard slate of six airbags, stability control and, as part of some option packages, blindspot monitoring. The 2011 MKX earned the top score, Good, in frontal, side and rear cras ...