Away from home

Away from home - Getting the services you need - Customer Assistance - Lincoln MKZ Owners Manual - Lincoln MKZ

If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer.

In the United States:

Mailing address

Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121

Telephone

1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)

Online

Additional information and resources are available online at www.fordowner.com

These are some of the items that can be found online:
• U.S. dealer locator by Dealer Name, City/State, or Zip Code
• Owner Guides
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.

In Canada:

Mailing address

Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4

Telephone

1-800-565-3673 (FORD)

Online

www.ford.ca

See also:

Memory feature
The steering column positions are saved when doing a memory set function and can be recalled along with the vehicle personality features when a memory position is selected through the remote entry ...

Illuminated exit
When all vehicle doors are closed and the ignition is turned off, the interior dome lamps, parking lamps and puddle lamps (if equipped) will illuminate. The lights will turn off if all the door ...

Second-row non-adjustable head restraints
Your vehicle is equipped with second row outboard head restraints that are non-adjustable. WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants ...