Away from home

Away from home  - Getting the services you need - Customer Assistance - Lincoln MKZ Owners Manual - Lincoln MKZ

If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer.

In the United States:

Mailing address

Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121

Telephone

1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)

Online

Additional information and resources are available online at www.fordowner.com

These are some of the items that can be found online:
Х U.S. dealer locator by Dealer Name, City/State, or Zip Code
Х Owner Guides
Х Maintenance Schedules
Х Recalls
Х Ford Extended Service Plans
Х Ford Genuine Accessories
Х Service specials and promotions.

In Canada:

Mailing address

Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4

Telephone

1-800-565-3673 (FORD)

Online

www.ford.ca

See also:

Reporting safety defects (U.S. only)
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTS ...

Intelligent access key (ia key)
Your vehicle is equipped with two intelligent access keys which operate the power locks and the remote start system. The IA key must be in the vehicle to activate the push button start syste ...

Unlocking and locking the doors using keyless entry
To unlock the driverТs door, enter the factory set 5-digit code or your personal code. Each number must be pressed within five seconds of each other. The interior lamps will illuminate. Note: If ...