Away from home

If you are away from home when your vehicle needs service, contact the Ford Customer Relationship Center or use the online resources listed below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at www.fordowner.com
These are some of the items that can be found online:
• U.S. dealer locator by Dealer Name, City/State, or Zip Code
• Owner Guides
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
See also:
Adding engine oil
1. Check the engine oil. For instructions, refer to Checking the engine
oil in this chapter.
2. If the engine oil level is not within the normal operating range, add
only certified engine oil of ...
Autounlock feature (if enabled)
The autounlock feature will unlock all the doors when:
• the ignition is on, all the doors are closed, and the vehicle has been in
motion at a speed greater than 12 mph (20 km/h);
• the vehicle ...
Going & Stopping
The MKX's drivetrain is another high point, with a 3.5-liter V-6 generating
265 horsepower at 6,250 rpm and 250 pounds-feet of torque at 4,500 rpm. The
transmission is a six-speed automatic develo ...
