See also:

Preparing your vehicle
When the battery is disconnected or a new battery is installed, the automatic transmission must relearn its shift strategy. As a result, the transmission may have firm and/or soft shifts. This ope ...

Utilizing the mediation/arbitration program (Canada only)
For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle s ...

Replacing lost intelligent access keys (IA keys)
If you would like to have your IA keys reprogrammed because you lost one, or would like to buy additional transmitters you can either reprogram them yourself, or take all transmitters to your auth ...